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The ABC’s of Supervising Others

The ABC’s of Supervising Others

This workshop is for people who are new supervisors or who are interested in a supervisory position, as well as those who are team leads or part-time supervisors without a great deal of authority.

This two-day course is designed to help participants overcome many of the supervisory problems that they will encounter as a workplace leader. Dealing with the problems that a new supervisor encounters isn’t easy, but it doesn’t have to lead to discouragement

    What Will Students Learn?

    • Adjust to the supervisor’s role with confidence.
    • Develop your skills in listening, asking questions, resolving conflict, and giving feedback to employees.
    • Identify key attitudes that you can develop to enhance your supervisory skills.
    • Use time management and planning techniques to maximize your success.
    • Develop a technique for giving instructions that are clear and understood.
    • Understand the importance of developing good relationships with employees and peers, so you are seen as fair and consistent.
    What Topics are Covered?

    • Making the transition
    • Responsibilities of a supervisor
    • Key behaviors and attitudes
    • Setting goals and planning for success
    • Active listening techniques
    • Communication skills
    • Giving feedback and instructions
    • Orders, requests, and suggestions
    • Managing conflict
    • Managing challenging situations
    • Developing relationships
    What’s Included?

    • Instruction by an expert facilitator
    • Small, interactive classes

    • Specialized manual and course materials
    • Personalized certificate of completion

    Course Curriculum

    Course Assessment
    Course Outline Details 00:00:00
    Pre Assignment Details 00:00:00
    Pre Test 00:00:00
    Course Lesson
    The ABC’s of Supervising Others Details 00:00:00
    Quick Reference guide Details 00:00:00
    Student Manual Details 00:00:00
    Course Completion
    Personal Action Plan Details 00:00:00
    Post Test 00:00:00

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